Terms and Conditions

Usage of the Website

Portaband.com is committed to providing quality products and services to our customers. We have established these Terms and Conditions to ensure that all of our customers are aware of their rights and responsibilities when using our website. The content of the Portaband.com website, including text, graphics, images, and logos, is protected by copyright and trademark laws. By accessing or using Portaband.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the Terms and Conditions, please do not use this website.

Payment and Order Processing

When placing an order on Portaband.com, you agree to provide accurate, current, and complete information about yourself and your payment method. Portaband.com reserves the right to refuse an order or cancel a transaction if we suspect fraudulent activity or unauthorized use of the payment method. We accept payment via Paypal, Amazon Pay, Google Pay, Apple Pay, Discover, Mastercard or Visa. If you would like to use American Express, please call us for assistance in processing your payment.

Shipping and Delivery

Portaband.com ships to customers within the United States and its territories. We offer same-day shipping on orders placed before 3pm EST Monday through Friday (excluding holidays). All orders placed after 3pm EST will be shipped the following business day. We are not responsible for any delays caused by the carrier once the package has left our facility. We will provide a tracking number for your order once it has been shipped, and you may check the status of your order at any time.

Returns and Refunds

If you are not satisfied with your purchase, we offer a 30-day return policy from the date of purchase on unused items in their original condition with all original packaging intact. Returns must be in new and unused condition, with all original packaging and tags intact. To initiate a return, please contact Portaband.com customer service at [email protected] or 800.754.6920. Refunds will be issued in the form of store credit or original payment method used at time of purchase minus any applicable restocking fees or shipping charges (if applicable). Used items may be returned within 30 days for a full refund minus any applicable restocking fees or shipping charges (if applicable).

Warranty

All blades purchased from Portaband.com come with a one year warranty against manufacturer defects from the date of purchase unless otherwise noted in product description page or packaging materials. This warranty does not cover normal wear and tear, misuse, abuse, improper installation or modifications made to the product after delivery from Portaband.com . Any blades determined by Portaband.com to be defective will be repaired or replaced at no cost to the customer within the one year warranty period as long as proof of purchase is provided at time of claim submission.

Limitation of Liability

Portaband.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of products. Portaband.com’s liability shall be limited to the amount paid for the product.

Modification of Terms and Conditions

Portaband.com reserves the right to modify these terms and conditions at any time, without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised terms and conditions.

Governing Law

These terms and conditions shall be governed and interpreted by the laws of the State of Texas, without regard to its conflict of laws provisions. Any legal actions arising from the use of the Portaband.com website or the purchase of products shall be brought in the courts of the State of Texas.